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Four ways to boost R.O.I. on labor
When you see the whole picture on dispatch, costing, certifications and utilization, you’ll get more from every labor dollar you spend.
Whether it’s in Texas, Colorado, Oklahoma or Alberta, oil and gas field service companies deliver the same message when they meet Jory Lamb: labor costs are hurting us.
“There are thousands of oil and gas service companies in North America, and I’ve yet to meet one that’s not concerned about labor costs,’ says Lamb, President and CEO of oil and gas business software leader VistaVu Solutions. “When I meet with companies, my approach is to dig deeper and find out specifically where they’re feeling the pain. Once we know that, we address it.”
 Full Story
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 Finally, there’s a better way to manage equipment maintenance ... read more
Is your equipment making you money? ... read more
Career Opportunity - Direct Marketing Assistant ... read more
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SAP ARTICLES
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How to Create a Customer Paradise
From the book THE LONG TAIL. Reprinted by permission of Hyperion. All rights reserved.
The secret to creating a thriving Long Tail business can be summarized in two imperatives:
1. Make everything available.
2. Help me find it.
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Five Ways to Keep Customers Coming Back
It may take persistence, an idea and a bit of start-up capital to begin a business, but sustaining an enterprise requires customers who keep coming back. A five percent increase in customer retention can mean a 25 to 50 percent hike in profits, according business loyalty expert Fred Reichheld, author of The Ultimate Question.
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Points North Contracting Limited
Oil patch projects are notoriously difficult to manage. It’s hard to project the conditions you’re going to encounter in the field, budget accordingly, and then maintain control over those budgets. As their company has grown, the managers of Points North Contracting Ltd. (PNC), of Fort St. John, Canada, turned to the SAP® Business One application to gain better visibility into each individual project and the enterprise as a whole.
PNC installs 400 km to 500 km of pipeline and completes about 150 facility projects each year. Projects range from a one-day fix to a full-season construction project employing over 200 people. PNC’s area of operations extends from the Canadian Rockies to the northern boundaries of British Columbia and Alberta.
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Seagulls, Teenagers, Wal-Mart Customers and Sports Fans
What do seagulls, teenagers, Wal-Mart customers, sports fans and SAP customers and business partners have in common? While it seems like a strange question, the answer is quite simple: each is a large group that appears at first glance to be homogenous, when in reality it is quite diverse.
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